Complaint, Blame (keluhan,menyalahkan)
| Complaint | Blame |
| I’m not at all satisfied with the service I really do/must objec to the service I take great exception to… I want to complain about… This is crazy! | You’re the one to blame It’s your fault! It’s your mistake! You’re wrong I think you're the only person who could have done it. It's your fault for (doing something). |
There are a number of formulas used when complaining in English. It's important to remember that a direct complaint or criticism in English can sound rude or aggressive. It's best to mention a problem in an indirect manner. Here are some of the most common:
· I'm sorry to have to say this but...
· I'm sorry to bother you, but...
· Maybe you forgot to...
· I think you might have forgotten to...
· Excuse me if I'm out of line, but...
· There may have been a misunderstanding about...
· Don't get me wrong, but I think we should...
| Expressing shocked disagreement | ||||
| But that's | ridiculous! | |||
| unfair! | ||||
| unreasonable! | ||||
| A negative structure | ||||
| It's | just | not fair to charge us for the starters! | ||
| simply | ||||
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